Cookie Policy
Effective date: January 1, 2025
This Cookie Policy applies to the use of cookies on our website, suppmatch.ai (hereinafter referred to as the "Website"). It explains who we are, what cookies are, which cookies we use on our Website, and how you can accept, modify, or reject them.
In this Cookie Policy, the term "cookies" refers to not only cookies themselves but also other tracking tools and technologies (e.g., pixel tags) that may be used on the Website.
For information on personal data processing, please refer to our Privacy Policy.
List of sections
A.Who we are
We are SuppMatch Sp. z o.o., with its registered office in Warsaw (address: Aleja Armii Ludowej 26, 00-609 Warszawa), entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000845451, NIP [Tax Identification Number]: 7010986130 (hereinafter referred to as "we" or "us").
We operate the Website where cookies are used.
Should you have any questions, please contact us at: rodo@suppmatch.ai or by mail to the address of our head office: Aleja Armii Ludowej 26, 00-609 Warszawa
B.What are cookies?
Cookies are small text files stored on your device (e.g., computer, tablet, smartphone) that collect information about your visit to the Website and the device you are using.
Cookies primarily enable the Website to function and provide its features. They also allow your browser to remember your preferences, which improves your experience on the Website.
The cookies we use are not intended to identify you as a user. Cookies are a commonly used technology on most websites. They do not compromise your device's security and do not negatively impact it.
C.Why do we use cookies?
We use cookies on our Website primarily to ensure its security and proper functionality. Additionally, we use cookies to:
- Understand your preferences, enabling us to display content tailored to your expectations;
- Analyze how users interact with our Website, which helps us continuously improve its features (for this purpose, we collect only statistical information);
- Optimize the Website's performance.
D.Do we need your consent?
When you visit our Website, a cookie banner appears.
You have the option to:
- Accept all cookies, which enables the use of all features available on the Website and ensures content is tailored to your preferences;
- Reject all cookies, meaning we will not place any cookies on your device except those necessary for the Website to function (these cookies do not require your consent);
- Manage cookies, allowing you to choose specific categories of cookies to accept (e.g., accepting marketing cookies but rejecting analytics cookies).
E.What types of cookies do we use?
Our Website uses various types of cookies, categorized as follows:
By duration:
1.
Session cookies – stored until you close your browser;
2.
Persistent cookies – remain on your device after the browser is closed for a set period or until manually deleted.
By purpose:
1.
Necessary cookies (technical) – Essential for the functioning of the Website. These cannot be disabled, and their use does not depend on your consent. While you can configure your browser to block these cookies, some elements of the Website may not function properly. These cookies do not store personal data.
2.
Functional cookies – These enhance the Website's performance and personalize your experience. They adapt the Website's functionality to your needs. They can be set by us or by third-party providers whose services are used on the Website. Functional cookies require your consent.
| Name | Provider | Type (category) | Purpose | Expiry |
|---|---|---|---|---|
| wg-translations | Weglot | Essential | Stores translated content to display it faster for the user | Unlimited |
| wg-slugs | Weglot | Essential | Stores translated URLs (slugs) | Unlimited |
| WG_CHOOSE_ORIGINAL | Weglot | Essential | Saves the choice of the original language (when automatic switching is enabled) | 1 month |
| wgLang | Weglot | Functional (preferences) | Contains the user’s language code (remembers language setting) | Session |
| player | Vimeo | Functional | Remembers player preferences (volume, quality, subtitles) | 1 year |
| flags | Vimeo | Functional | Determines additional features/flags activated in the video | 1 year |
| [clip_id]_password | Vimeo | Essential(specific) | Stores the encrypted password for a protected video | Session |
| [webinar_uuid]_webinar_registrant | Vimeo | Functional / Essential (webinar) | Stores the user ID of a registered webinar participant | 7 days |
| lc_[hash] | Vimeo | Functional (forms) | Stores the user ID of someone who filled out a video registration form | 7 days |
| player_clearance | Vimeo | Essential (security) | A Vimeo cookie used to prevent bots | 7 days |
| _cf_bm | Cloudflare | Essential (security) | Cloudflare Bot Manager – manages suspicious traffic | 30 minutes |
| _cfuid | Cloudflare | Essential (security) | Enforces rate limiting rules (traffic control) | Session |
| cf_clearance | Cloudflare | Essential (security) | Confirms passing the Cloudflare test (bot prevention) | 1 year |
| fs-cc | www.suppmatch.ai | Essential (security) | Used to manage issued cookie consent. | 6 months |
3.
Analytics/performance cookies – These help us understand user behavior on the Website, allowing us to improve the content and services offered. They measure visitor numbers and traffic sources, helping identify which parts of the Website are popular and how visitors navigate through it. These cookies require your consent.
| Name | Provider | Type (category) | Purpose | Expiry |
|---|---|---|---|---|
| _clck | Microsoft Clarity | Analytical | Maintains a unique Clarity user ID and preferences so that subsequent visits are assigned to the same ID. | 1 year |
| _clsk | Microsoft Clarity | Analytical | Combines multiple page views into a single Clarity session (session recording). | 1 day |
| CLID | Microsoft Clarity | Analytical | Identifies the first time Clarity sees a user on any website using Clarity. | 1 year |
| ANONCHK | Microsoft (Bing) | Analytical/Technical | Indicates whether MUID is transmitted to ANID for advertising purposes (default is 0 in Clarity). | 10 minutes |
4.
Marketing cookies – Used to remember your preferences and display ads that match your interests. These cookies may also be set by our advertising partners, enabling them to build a profile of your interests and show ads on other websites. If these cookies are considered personal data under the GDPR, profiling may occur to individualize Website content. These cookies require your consent.
| Name | Provider | Type (category) | Purpose | Expiry |
|---|---|---|---|---|
| MR | Microsoft (Bing) | Analytical / Marketing | Determines whether the MUID should be refreshed. Used for analytics/advertising. | Session |
| MUID | Microsoft (Bing) | Analytical / Marketing | Unique browser identifier for the Microsoft ecosystem (analytics, potentially advertising) | 1 year |
5.
Social media cookies – These are set by social media platforms added to the Website to enable content sharing with your network. They can track your browser across other websites, building a profile of your interests. Without these cookies, sharing tools may not function. These cookies require your consent.
By source:
1.
First-party cookies – Set by our Website;
2.
Third-party cookies – Set by our advertising partners or other service providers. Details on third-party providers can be found in the cookie banner.
F.How to manage cookies?
You have full control over whether and which cookies are stored on your device. At any time, you can change cookie settings, including withdrawing your consent.
Necessary cookies are the only type of cookies that cannot be disabled because they are essential for the Website's functionality. Withdrawal of consent does not affect the lawfulness of cookie usage before consent withdrawal.
You can manage cookies by:
1.
Using the "Cookie Settings" link at the bottom of the Website;
2.
Configuring cookie settings in your browser. Below are links to guides for popular browsers:
- Mozilla Firefox: Blocking cookies
- Google Chrome: Cookie settings
- Microsoft Edge: Deleting cookies
- Opera: Cookie preferences
- Safari: Cookie management
G.Links to third-party websites
Our Website may include links or provide direct access to third-party websites (e.g. LinkedIn). If you follow any such links, please note that these websites apply their own policies regarding cookie usage and data processing. We recommend reviewing their privacy statements if you have concerns about how your data is processed.
We are not responsible for the content or practices of third-party websites and disclaim any liability for issues arising from the use of these websites or their handling of your data and cookies.
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